FAQ: Frequently Asked Questions
+ What is CosMedic means?
It is fusion of Cosmetic and Medicine resulting in CosMedic. We are not just a shopping mall skin spa. At CosMedic Laser Clinic, you will be under the care of a board certified physician performing aesthetic, body contouring and skin care procedures and consulting you on your health and wellness with holistic medical approach to turn back the clock.
Our procedures are FDA approved and has been featured in leading journals.
+ How are you different from other Medical Spas in shopping mall?
Just ask these three questions.
First question to ask you Medical Spa or Clinic is:
Is there a Physician on duty on site while these procedures will be performed? Will I be under the direct care of a Physician who understands my medical conditions? Will my consultation, exam and laser and injectables/fillers procedures be done by an experienced Physician.
If answer is NO, you do not have to look any further, and Call 408-945-0400 or go on line and Make a Free Consultation appointment.
If answer is YES, then ask the Next question:
Second question: How old is your Laser and Procedure Equipment? Are these procedures painless? If answer is, it is about or over two years old, then they have old technology; then look no further and Call us at 408-945-0400 for a Free Consultation.
The Laser technology and equipment becomes obsolete like your computers and cell phones in 2 years. If answer is that equipment is less than 2 years old; then look no further and call us.
Ask the Third Question:
Are these Rejuvenation procedures virtually painless and require no numbing creams or local anesthetics and have no downtime? Does the Physician in addition to doing procedures also does holistic medicine and believes in a whole body, skin care, health and well being and treats allergies? Is Physician can be contacted on demand via email or telephone? If answer to any one of these is NO, Call us at 408-945-0400 for a Free Consultation
If the answer is YES, then you are privileged to have choices.
Ask for Free consultation and visit the aesthetics medicine site and meet the doctors in person.
Call us for a Free consultation to consult with the Physician and see what is right treatment for you to meet your expectations and make you look at your best.
Look for a Physician whom you feel comfortable with, he or she has a time and is willing to give you personal attention and you and gives you realistic expectations and under promises and over delivers and charges are comparable with other Physicians. Their emphasis should be About You and how they can make you look your best.
+ I visited three facilities and liked two of the physicians and their facility. Which one should I choose?
If everything being equal; Select the one near your work or home or one in-between. After all gas is expensive now!
+ What are the procedures performed at CosMedic Laser Clinic?
We offer an extensive cosmetic services, including laser skin rejuvenation, skin tightening, zerona fat loss, medications, BOTOX® and Dermal Filler Juvederm, Radiesse injections. We also treat acne, spider veins and many other diseases.
Call to schedule
your Free cosmetic consultation for:
Laser Hair Removal
Laser Acne Clearing
Laser Skin Rejuvenation
Laser Skin Tightening
Laser Wrinkles and Scars
Cellulite & Fat Reduction
Laser Skin Resurfacing
Laser 360®, Pixel Perfect
Pixel Perfect Fraxel® resurfacing
Accent your body®
Pain Free Hair Free®
Botox® , Dysport®
ZERONA® Lipo Laser Body Contouring
Zerona® fat dissolve
Laser Hair Rejuvenation
Hair Loss Control®
Ultrasound, Hot and Cold therapy
Visit the Skin, Face, Body, Hair
and Health in our Home page for details.
+ What is ZERONA® Fat Loss Treatment
ZERONA® works by utilizing the Erchonia® Laser scanner. Clinical studies have
demonstrated that the low-level laser stimulates the fat cell to emulsify (liquefy) the
fat within fat cells. The liquefied fat is then released through a temporary pore
formed in the cell membrane to outside the cell where it is
in the interstitial space
until absorbed by the lymphatic system. This results in millions of fat cells
becoming smaller so inches are reduced off the waist, hips and thighs.
The fat cells are not injured in any way by this process.
What can Zerona® do for me?
By following the recommended guidelines for success with ZERONA®,
patients can expect to experience a combined loss of 3 – 9 inches from
the waist, hips and thighs and a reduction in clothes size. Additionally,
early patients have noticed an improvement in the appearance of fat and cellulite.
+ Is Consultation really Free?
Yes, initial Consultation ($100 value) is Free for a limited time. No obligation.
But, Book an appointment ahead of time as slots are limited.
+ What is included in the Free Consultation?
Step 1: Make an appointment in advance
Step 2: Fill out your Health History and Skin and Health Questionnaire.
Step 3: Physician will examine you, evaluate and recommend what are the right procedures and treatment plan to take care of your concerns and skin health
+ What to do after the consultation?
Step 1: Do Nothing or Sign up for the treatment that meets your needs.
Step 2: Get the Treatment.
Step 3: Take care of your skin and health with Doctor recommended anti aging Skin Care and Health products.
Step 4: Smile. Let people wonder why you are looking younger and confident and Turn back the clock!
+ Who does consultations and performs these Laser Procedures?
Dr. Neema Malhotra and her staff performs majority of these treatments.
Neema Malhotra M.D. is a board certified physician, practicing Pediatrics, Family Practice
Dr. Malhotra is also a USCIS approved civil surgeon for immigration medical exams.
Dr. Malhotra has a passion for Medical Aesthetics and got trained by the Hollywood/Las Vegas physicians
to make you look your best. She is a Fellow of American Society for Laser Medicine and Surgery and
fellow of Academy of Aesthetic Medicine.
In addition to conventional medicine she practices Holistic approach to health.
Dr. Malhotra uses supplemental holistic medicine with conventional medicine for best results.
+ Why do patients choose non invasive and Laser therapies?
» No Downtime
» Non-Invasive, Low risk
» FDA Approved
» Cost Effective
» Proven Results
» Long Lasting Results
» Virtually Painless
» Do it in your lunch or coffee break
» 80% of 9.5 Million Aesthetics Procedures performed in US are now Non Surgical
+ Are Laser and Cosmetic Procedures Painful?
» Our new revolutionary Alma and ZERONA® Lasers and technology is virtually painless.
» No Anesthesia. No knives. No Surgery.
» In most cases no numbing crème is required.
» No Downtime. Quick, Safe and Effective.
» In most cases you do not require any pain medicine.
» You may feel like a hot massage or sun burn during or after the procedure.
» A cold ice pack or cold air or numbing cream is provided in case you need it.
+ Who Performs these Laser Procedures? Are they Safe?
» Laser procedures and Skin Care is done by Physicians and certified persons under
supervisions of physicians..
» All laser procedures done here are FDA approved, Safe and are performed by
Dr. Malhotra right here in our clinic and not by someone in a med spa or a shopping mall
+ Can I go to work after these Laser and other cosmetic Procedures?
» Yes! You can get back to work right away.
» These procedures are quick! You can get it done in your Coffee or Lunch Break or evening or
» Procedures have little or No Down Time or even no social down time.
» You can get back to work or an event after the procedures.
» Always wear recommended sun block and skin care products and supplements as recommended.
+ Where and When these Procedures done?
» Laser and Medical Aesthetics Procedures are performed in our dedicated Laser Room here by
Dr. Malhotra and her staff under her direct supervision.
» Evening and Saturday appointments are available.
» You will be given a tour of Laser Room during Free consultation and in our monthly Open House.
» Make appointment for a Free consultation
» Call us about our next fun filled monthly Educational Open House with Free raffle, prizes and gifts.
+ Can my procedure be done on the day of my visit?
The physician needs to evaluate your condition at the initial visit. Sometimes a procedure,
such as hair removal or a pretreatment or an urgent makeover for an event can be done
on the same-day. In other cases, a procedure needs to be scheduled for a subsequent visit.
Only at the time of initial evaluation can that decision be made.
+ I have not heard much about your clinic?
We have very small advertisement budget. Our satisfied patients and great results are our
walking advertisement. We do not believe in big advertisement and promotion budgets,
fancy facilities but we do believe in investing in technology, training and tender loving
medical care for giving you great results and value that you are looking far. It is not
advertising About Us; it is all About You to help you look your best.
+ Are these Procedures Affordable?
» Laser procedures are less expensive than traditional cosmetic surgery.
» We keep our overhead low and give you a great value. Our prices are lower than any bay area physician.
» We can finance your treatment thru Care Credit with Affordable monthly payments
» Consultation is Free. Estimate of care will depend upon your needs and monthly budget.
» We accept all major credit cards, Care Credit and your Health Savings Plans and Gift Certificates
» We provide Care Credit financing. We offer 6 months no interest and affordable payment plans.
+ What is this new Pixel Laser?
» Pixel is non ablative Fractional Resurfacing, controlled damaging your skin to rejuvenate by
natural healing to build new collagen and skin quickly.
» During the Pixel ™ treatment, only fractions of the skin’s surface is treated by the laser,
leaving small “bridges” of untouched skin.
» This unique laser treatment provides a two in one result for smoother texture, reduction
in pigment, decreased pore sizes, and reduction in fine lines, acne scars, body scars and stretch marks.
+ What is this new Advanced Florescence Technology (AFT) Laser?
» A non-invasive, non-ablative pulsed light which simultaneously treats sun damage and
vascular lesions in the epidermis and dermis layers of skin, as well as improves the skin tone and texture.
» This is safe enough to be used on the whole body for skin rejuvenation at any age.
+ What is Laser 360 skin rejuvenation treatment?
» It is new revolutionary effective technique using Three Lasers to do Skin Tightening and Skin Rejuvenation.
» It is package of 12 Treatments performed in 60 days (3 treatments every other week) to Improve your Skin Color, Tone, Wrinkles and Texture.
» 12 Treatment Package Combines Microdermabrasion, Photo Facials, Skin Tightening, Zerona® Lipo Laser and Pixels in sixty days.
+ What is this new Laser treatment – Virtually Pain Free Hair Free?
» This revolutionary new technology provides effective laser hair removal and reduction safely and gently targets the hair follicles and prevents re-growth.
» The new lasers protect the epidermis with no topical numbing. This means comprehensive hair reduction, smooth face, legs, thighs, arms, backs and stomachs without pain. It is safe for whole body and all skin types.
+ Can Procedures be done at any age?
» Yes, anyone at any age, but usually after the age of 12. Parental consent is needed for minors.
» Teenagers may need treatment for Acne, Acne Scaring, large pores (without side effects of medicines), Rosacea, unwanted Hair and other procedures to build self esteem.
» You can do these treatments at any age! However, start early to cure sun damage and prevent cancer.
» Skin is the largest organ in the body and is exposed to sun, elements, pollution and environmental abuse and neglect.
+ What Skin Care Medical Grade Products do you Recommend?
» ProCyte®> Ti-Silc, Neova
» EltaMD® > High quality skin care products by physician
» Many other our own formulations.
» Whole Food supplements for healthy skin
» These Products have Rx ingredients and are only available only thru Physicians
» During Free consultation, physician will recommend what is best for your Skin needs, your concerns and Treatment plans.
+ Can you give some idea on Laser Treatment cost?
We have low advertisement budget and low overhead. We pass the savings to you. We do spend more upon latest technology and quality of medical care. Our results and satisfied patients are our best advertisement.
» Typical Laser Hair Removal session is $100
» Typical Laser Skin Rejuvenation session is $395
» Typical Zerona Lipo Laser® session is $450
» In general, you require 3 to 6 sessions to see the results for normal problem type and area.
» If you buy treatment packages, you can save 20%. Contact us for our seasonal promotional coupons.
» If you buy Extended, Annual and Semi Annual packages, you could save up to 50%
» $ Estimate of care will depend upon your individual needs. Consultation is Free to see what is needed.
» Your Treatment can be financed here thru Care Credit for affordable monthly payments. Takes a few minutes for approval.
+ What is your Best or Low Price Guarantee?
If you find an identical laser service or cosmetic treatment within the Silicon Valley
performed by a physician offered at a lower price we will
match any verifiable price.
See our low price Guarantee Policy.
+ Can I give Gift Certificate to someone?
» Yes; you can give Gift Certificates to anyone. It is a great way to appreciate those that you care for.
» These Gift Certificates can be purchased at the clinic or on our website.
» Gift Certificates can be purchased with cash, check, credit card and Care Credit with Affordable monthly payments and no 6 months interest and flexible payment options and your Health Savings Plans.
+ Do you have an Annual Spa type membership?
» Yes, we offer Annual & Semi-annual memberships
» They are very cost effective (50% Savings).
» If you need to address several areas like face, hands, neck, chest, breasts, eye lids, thighs, arms, legs, back, abdomen, buttocks and private parts for any of these issues, Acne, moles, tags, Scars, Wrinkles, Cellulite, Birth Marks, Sun Spots, Malasma, Rosacia, Skin Discoloration, loose skin, love handles, After Pregnancy Stretch Marks.
» Ask about our Annual and Semi Annual packages where you can get any treatment of your choice on any part of your body for any type of procedure on a weekly basis for one fixed price of affordable monthly payments.
+ Where I can find more about these Laser Procedures and Products?
» Explore our website and learn about treatments. Download Free Brochures. Visit Information section.
» Call and talk to our Staff at CosMedic Laser Clinic.
» Attend our monthly Open House
» Book an appointment for a Free confidential consultation to get estimate of care and further answer your questions. Call us at 408-945-0400 or Email us at info@CosMedicLaserClinic.com
+ Do you accept my insurance?
Cosmetic procedures are not covered by insurances until there is clear evidence of medical necessity.
In some cases, part of the treatment may be covered by insurance, if you have a medical problem such as severe Acne that may require prescriptions and conventional treatment that may be covered by insurance plans while cosmetic procedures may have to be paid by patients. You can discuss this during your Free Consultation.
+ What Insurances do you take?
We participate in most insurance plans. For indemnity plans (PPO), we will bill your insurance company. For HMO plans, we will bill your insurance if you bring your referral papers from your referring physician. For all others plans, check with your insurance provider to see if we are in their specific plan. In all cases, you must present your insurance card to our office at the time of your visit. We can give you CMS-1500 printed form for you to present to your insurance companies for reimbursement. Payment for services will be due at the time of the visit.
+ What if I don't have insurance?
We gladly see patients without insurance. Payment for services will be due at the time of the visit.
+ How much will my visit cost?
That can only be determined by the physician at the time of the visit. It is based on the complexity of your problem and the time it takes to be resolved. Call for Free Consultation.
+ What forms of payment do you accept?
We accept cash, checks and major credit cards (MasterCard, Visa, Discover, American Express, Care Credit and tax deductible Health Savings Plans). You can also pay for your copayment, services, or goods with cash or a personal check.
+ Do you treat children?
Dr. Malhotra enjoys treating patients of all ages and Allergy patients.
+ Do you treat hair loss?
Yes! Our practice treats hair loss in both men and women. We do non invasive Laser Hair Rejuvenation and other conventional treatments. Our physicians treat a variety of diseases and conditions of the hair, skin, and holistic medicine.
+ Do you offer general skin care instruction?
We are always glad to speak to you about skin care. During your appointment, our doctors can answer questions about keeping your skin healthy. You will be given information about a treatment, brochure, and consent form and pre and post treatment care instructions.
Our staff may discuss skin DNA repair, moisturizing, and sun protection. For the convenience of our patients, we carry a line of skin care products and whole food supplements, specially chosen by our physicians to care for the patients of all skin types. We believe in holistic approach to skin care, health and wellness.
+ I use skin care products and whole food vitamins and supplements that I bought from your office. How can I buy more when I need it?
Please go to our website and go to shopping cart or call us and we can get your order ready either for pick up (No Charge) or shipment ($9.95 charge).
Our specially formulated products are available to you during any of our office hours. You don't have to schedule an appointment with the Doctor to get it. Just call ahead so our staff can have it ready for you.
+ What is the CosMedic VIP membership program:
We know you are going to be happy with the treatment and service you receive at CosMedic, and we want you to come back again and again. As an incentive, we offer our exclusive CosMedic VIP Membership program.
» Join the program and immediately enjoy 15% off ALL services everyday! Keep saving 15% for your entire term of membership.
» Receive $150 in free services the month of your birthday.
» Receive updates, newsletters, and special offers as part of our Online Program
» Introductory Offer: Membership cost is just $150
+ How Can You Have Healthier Younger-Looking Skin?
Skin aging is caused by genetics (intrinsic aging) which cannot be prevented and extrinsic aging which is caused by environmental factors such as sun's ray (the biggest culprit of premature aging), repetitive facial movements, gravity, sleeping positions and smoking
For healthier young looking skin you must put all your efforts on slowing down the external environmental aging.
+ Recommendations are:
» Eat balanced healthy diet of whole natural organic foods high in Omega 3 and 6
» No smoking
» No facial exercises
» Exercise or just walk 20 minutes a day
» Wear Sun protection
» No tanning (includes tanning devices)
» Wear protective clothing - long sleeves when outdoors. Wear wide brim hat
» Wear sun glasses and special sun outerwear BluMod and YellowMod to convert sun rays to beneficial light.
» Must apply SPF of 15 or higher all year round. Sunscreen should be applied 20 minutes before going outdoors to all exposed skin. Reapply SPF 15 or more after sweating or being in water.
» Eat Whole Natural Organic Foods and Whole Food Supplements and Vitamins. No sugar or artificial sweeteners. Eat only natural whole fruits and natural food and whole food natural vitamins and supplements for high energy and good health.
» Have a positive attitude and be grateful. Smile, Be Happy, Be Still and Be Alive.
» Do meditation. Make social connections.
» Sleep 7 to 8 hours a day.
» No more than 3 alcoholic drinks a week. No soft drinks. Minimal sugar.
» Remember what is good for your Skin, it also good for your brain, mood, heart, body, self esteem and your total health. There is a direct skin, beauty, mind, body and brain connection. Change your skin and brain, change your life.
+ Can you give me some more Healthy Tips for Good Health?
The national health and nutrition survey calculates that as of year 2000, 64 percent of American adults were either over weight or obese. This should come as no surprise when you look at the portions being served in restaurants.
To be healthy and stay in the proper weight and body mass index (BMI) is a life long commitment. Find your height in the left vertical column and go across the table until you reach your weight. Where those two intersect is your BMI. This is the accurate estimate of the amount of your body fat. The ideal BMI is between 19 and 24; overweight is between 25 and 30; obese is anything over 30.
Waist circumference is also very important; it signifies abdominal fat. Your health is at risk if your waist circumference is 32 inches or more for women and 37 inches or more for men. A measurement of 35 inches or more for women and 40 inches plus for men puts you at high risk for a heart attack or stroke.
+ Can you give me Some Easy Steps toward a Healthy Lifestyle?
Take small baby steps every day to reach your goal of health and weight. Do not go shopping on an empty stomach.
“Early to bed and early to rise makes you healthy, wealthy and wise.” Get up at 6AM, go out in the yard or open up a window (weather permitting) and take deep breaths for 15-20 minutes to fill up your lungs with fresh morning oxygen.
Thank the Lord for waking you up, for food and shelter, and ask for a safe, productive and great day. You must always wake up with a positive attitude, a smile on your face and implant positive thoughts for every negative thought.
The best time to exercise is in the morning as it sets the pace for your metabolism for the day. Drink two glasses of cold water with lemon and work out for 30 minutes every day. I divide the time in cardio and resistance exercises equally. This is difficult to do, but to be healthy you have to develop a discipline of regular exercise and healthy eating.
Dress up and put on make-up for a beautiful smile, walk straight with chest out and abdomen in. Walk with confident steps and with your chin up. Greet everybody with a genuine smile and a firm (not bone crushing) hand shake. (Life is too short to be a sour puss.) Keep moving all day to keep your metabolism active. Take stairs instead of elevators, park your car far from the crowd (the car will be safer and you will have the opportunity to walk and burn more calories).
Laughter is also a great healthy medicine. A new study found that laughter triggers the release of nitricoxide which relaxes blood vessels and improves the blood flow. Join a laughter club or find a way to laugh at least 15 minutes per day. (I like to watch Everybody Loves Raymond to take the day's stress out.)
A massage is relaxing as well as great for your body, skin and health. You must find time to get a relaxing massage at least 2 times a month. Social bonding is good for health. Make friends, and talk to family, friends, or relatives at least once a day. Pick up the phone and talk, or take your dog out for a walk and converse with neighbors.
Eat 3 meals and 3 snacks every day. Take a brisk 30 minute walk after dinner. Most important of all is to get good nights sleep. Read a nice book rather than television.
+ What is Menopause and how it affects Skin Aging in Women?
Youthful skin has abundance of collagen, elastin and hyaluronic acid. In the aging skin these three components are decreased in amount. About 30 percent of skin collagen is lost in the first 5 years after menopause with an average loss of 2 percent per year during a period of 20 years. Approximately at the same rate calcium is lost from the bones causing a decrease in facial bone mass. The loss of subcutaneous tissue and facial bone structure also contributes to skin wrinkling. Women who stop using estrogen therapy can tell the difference in quality of the skin and an experienced physician can look at the person and can tell if the women is or is not an estrogen therapy.
WHI (Women’s Health Initiative) study in which the estrogen/p arm was prematurely halted because analysis of the data showed an increase incidence of heart attack, stroke, DVT, pulmonary embolism and breast cancer compared to placebo. This study did show benefits of estrogen on bone (prevention of calcium loss) and decrease in colon cancer. This study has changed the guidelines of management of menopause.
+ What is the Role of Estrogen on Skin?
Skin is the largest organ of the body. Just like other organs, lack of estrogen has great impact on skin.
Estrogen increases skin thickness, collagen, capillary blood flow, glycoaminoglycans and water content in post menopausal women treated with estrogen compared to those who are not treated. One study found that women on estrogen therapy had skin collagen content 48 percent higher than women not on estrogen.
+ What Can be Done to Prevent Skin Aging?
Retinoic acid a naturally occurring derivative of vitamin A is known to improve wrinkled skin. Recent evidence suggests that Retinoids also play a role in the prevention of aging. Consistent use of topical Retinoids is likely to be beneficial in preventing as well as treating photo damage.
Free radicals in the skin can cause the production of collagenase and the breakdown of collagen. The use of antioxidants can prevent photo aging and breakdown of collagen, elastin and hyaluronic acid. Antioxidants can be taken orally or applied topically to prevent skin aging. Prevention of skin aging is a concern of many patients. All of the preventive recommendations focus on preserving collagen, elastin and hyaluronic acid. Numerous studies have supported the use of estrogen, vitamin C, vitamin E, Q10 (coenzyme), lutein, lycopene, genistein and green tea.
Antioxidants, retinoids, sunscreens, avoidance of sun exposure, smoking and balanced nutrition should also be used in all patients to prevent aging.
+ Whole Natural Foods and Supplements
Eat whole natural foods. Take only Whole Food Vitamins and Supplements.
For more information schedule a consultation appointment.
+ Where are you located?
We are located at 1113 S. Park Victoria Drive, Milpitas, CA 95035. We are easily accessible from Highway 237 or Highway 680 by taking Landess Exit or taking Montague Expressway East exit from Highway 101 or Highway 880.
+ What are your office hours?
Our doctors see patients Monday through Friday. We normally open at 9:30 AM to 5:30 PM. To accommodate your busy schedule, we also offer lunchtime and evening hours as well as Saturday appointments. The office is closed on Sundays and major holidays. Please call our office at 408-945-0400 in working ours or go online 24X7 to Book your Appointment.
+ How I can I reach the doctor in an emergency?
As our patient, you will be provided the doctors or the covering physician cell number to contact any time. No emergency messages can be sent via secured email.
+ How can I see my medical records on line?
As a great service to our patients, we are proud to offer Health Highway. You will be given your own personal health records web page and health vault to store your personal health records from any physician or clinic. You will be able view your health records on line, anytime anywhere and your own Before and After treatment photos. Sign up with HealthHighway now for a Free secure, HIPAA compliant Personal Health Records website of your own.
+ How can I give my Feedback of my experience?
Go to Feedback section on this website. We encourage you to give your feedback of your experience at our clinic and our web site. Your suggestions will help us improve our services.
+ When time is good to Contact the office?
If you have even casually thought about improving your appearance with the latest cosmetic procedures, we would like to make sure they are right for you. Before you can truly decide, you need to express your desires to a caring, qualified staff member and or Dr. Malhotra and gain the confidence in your choice. Earlier you take care of yourself, better it is.
Call to schedule a Free consultation
. We open at 9:30 AM weekdays but you can book an appointment on line 24X7 for a Free consultation. It is never too late or too early. Now is the time to contact and turn back the clock